Privacy policy

1. Introduction

CloudMagic Technologia INC d/b/a cloudmagic ("we", "us", "our" or the "Company") is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us through our website, will be processed by us.

For the purpose of applicable data protection legislation, the Data Controller is CloudMagic Technologia INC.

Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

2. Scope

• Visitors to our website
• Individuals who submit inquiries through our contact form

This Policy does not apply to third-party websites, applications, products, or services that may be accessed through links on our website. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

3. Information we collect from you

• Name, to identify you and personalize our response
• Email address, to respond to your inquiry
• Message content, to understand and address your inquiry

We collect this information directly from you when you voluntarily complete and submit our contact form.

4. Lawful basis for processing

We rely on legitimate interest as the lawful basis on which we collect and use your personal data. Our legitimate interests are:

• To respond to inquiries about our services
• To communicate with potential clients and partners
• To operate and improve our business

5. How we use your information

• To respond to your inquiry or request
• To communicate with you regarding our services
• To maintain a record of correspondence for business purposes

We do not use your personal data for marketing purposes unless you have specifically requested information about our services.

6. How we process your data

When you submit our contact form:

• Your information is transmitted securely to our servers
• It is stored in a database on Google Cloud infrastructure that we operate
• Our team reads it there and replies to you directly

Google Cloud processes your personal data as our infrastructure provider and only in accordance with our configuration and instructions.

7. Cookies and tracking technologies

We do not use cookies or any tracking technologies on our website. Our website does not collect any automated data about your browsing behavior, device information, or usage patterns.

8. Data security

We take appropriate measures to ensure that all personal data is kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorized way.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted through any online means; therefore, any transmission remains at your own risk.

9. Data storage and retention

Where we store your data: your personal data is stored in a database on Google Cloud infrastructure that we operate, in access-controlled projects.

How long we keep your data: we will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, typically for a period of 24 months, or until you request deletion.

Your personal data will be deleted upon:

• Receipt of a written request by you to delete your information, or
• Expiration of the 24-month retention period, whichever comes first

10. International data transfer

Your personal data may be transferred to and processed in countries outside your country of residence, including countries that may not have the same data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

11. Data sharing and disclosure

We do not sell, rent, or trade your personal data to third parties.

We may share your personal data only in the following limited circumstances:

• Service providers: with Google Cloud, which hosts the infrastructure where form submissions are stored
• Legal obligations: to comply with legal obligations, court orders, or government requests
• Business transfers: in connection with a merger, acquisition, or asset sale, in which case you will be notified of any changes to this Privacy Policy

12. Your rights

• Right to access: you have the right to request a copy of the personal data we hold about you
• Right to rectification: you have the right to have incomplete or inaccurate personal data we hold about you corrected
• Right to erasure: you have the right to request that we delete your personal data in certain circumstances
• Right to restrict processing: you have the right to request that we restrict the processing of your personal data in certain circumstances
• Right to data portability: you have the right to receive your personal data in a structured, commonly used, and machine-readable format
• Right to object: you have the right to object to our processing of your personal data where we are relying on legitimate interest
• Right to withdraw consent: where you have provided consent for processing, you have the right to withdraw that consent at any time

To exercise any of these rights, please:

• Contact us using the details provided in the "Contact us" section below
• Provide sufficient information to identify you
• Provide proof of your identity and address (if requested)
• Specify the information to which your request relates

We will respond to your request within one month of receipt.

13. Children's privacy

Our website is not directed at children under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information as soon as possible.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes to this Privacy Policy, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

15. Contact us

If you have any questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hello@cloudmagic.com
• Company name: CloudMagic Technologia INC